Healthbuzz: Contextual Social Search & Conversations

Healthbuzz is a health specific social search and conversation system being developed for Georgia Tech (GT) student community. It allows users to search health issues or start a new health specific conversation and provides three types of contextual results: related conversations to join, community people to talk to with similar profiles, and Web search results based on users’ search criteria or ongoing conversation. We found out that people connections were a crucial aspect of the Healthbuzz system that engaged the participants and provided greater user satisfaction. To our surprise, users did not show an active interest in the web based recommendations during a conversation, unless pointed to explicitly by one of the participants.

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